Welcome to Trek Valley Travels!
At Trek Valley Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us through our website, services, or any other means. By using our services, you agree to the practices described in this policy.
Personal Information: When you book a trip, inquire about our services, or engage with us, we collect personal information such as your name, contact details (email, phone number), travel preferences, and payment information.
Usage Data: We also gather information about how you use our website, including your IP address, browser type, pages visited, and the date and time of your visit. This helps us improve our services and enhance your user experience.
2. How We Use Your Information
Booking and Service Fulfillment: We use your personal information to process your bookings, manage your travel arrangements, and communicate important details regarding your trip.
Customer Support: Your data helps us provide you with efficient and responsive customer support, addressing any questions or issues you may have.
Marketing and Promotions: With your consent, we may use your contact information to send you updates, offers, and promotions related to our services. You can opt out of these communications at any time.
Website Improvement: Usage data is used to analyze website traffic, understand user behavior, and improve the functionality and content of our website.
3. Sharing Your Information
Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, hotel and transport partners, and marketing agencies. These partners are obligated to protect your data and use it only for the purpose of providing services to you.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities, such as compliance with legal obligations or protection of our rights.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. Our website employs industry-standard encryption protocols, and we maintain physical, electronic, and procedural safeguards to ensure the security of your data.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and deliver personalized content. You can adjust your browser settings to manage or disable cookies, but this may affect your ability to use certain features of our website.
6. Your Choices and Rights
Access and Correction: You have the right to access and update your personal information. If you wish to review or correct your data, please contact us.
Opt-Out: If you no longer wish to receive marketing communications from us, you can unsubscribe at any time by following the instructions in the emails we send or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Trek Valley Travels
Hamid Complex, Gulmarg Road, Opposite Post Office Kunzer, Srinagar, Jammu and Kashmir – India. Pin: 193404.
info@trekvalleytours.com
Mobile: +919906863103 / +919797709291
Thank you for choosing Trek Valley Travels. We are committed to ensuring that your travel experience is enjoyable and secure, and we appreciate your trust in us.
