Welcome to Trek Valley Travels!
Thank you for choosing Trek Valley Travels for your journey through the enchanting landscapes of Kashmir. By accessing our website or using our services, you agree to the following terms and conditions. Please read them carefully, as they govern your use of our services and interactions with us.
1. Acceptance of Terms
By booking a trip or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Booking and Payment
Booking Confirmation:
All bookings are subject to availability and confirmation by Trek Valley Travels. Once your booking is confirmed, we will send you a confirmation email with the details of your itinerary and payment.
Payment: Payments must be made as per the agreed terms at the time of booking. We accept various payment methods, including credit/debit cards and bank transfers. Full payment may be required in advance or as per the specific conditions of your booking.
3. Cancellations and Refunds
Cancellation Policy:
Cancellations must be made in writing. Our cancellation fees are determined based on the time of cancellation and the specific terms of your booking. For details on our cancellation fees, please refer to your booking confirmation or contact our customer service.
Refunds: Refunds, if applicable, will be processed according to our cancellation policy. Please note that certain fees, such as non-refundable deposits or service charges, may not be eligible for a refund.
4. Changes to Itineraries
We strive to provide accurate and timely information about your itinerary. However, Trek Valley Travels reserves the right to make changes to your itinerary, including modifications to accommodations, transport, or activities, due to unforeseen circumstances, availability, or other factors beyond our control. We will notify you of any significant changes as soon as possible.
5. Responsibilities of the Traveler
Travel Documentation: It is the responsibility of the traveler to ensure they have the necessary travel documents, such as a valid passport, visa, and any required permits. Trek Valley Travels is not liable for any issues arising from missing or incorrect travel documentation.
Health and Safety:
Travelers are responsible for their health and safety during their trip. We recommend that you have adequate travel insurance to cover medical expenses and emergencies. It is also advisable to follow local regulations and guidelines to
ensure your well-being.
Behavior and Conduct:
Travelers are expected to behave respectfully and adhere to local customs and regulations. Trek Valley Travels reserves the right to refuse service or terminate the trip of any traveler who engages in disruptive or inappropriate behavior.
6. Liability and Limitations
Our Liability: Trek Valley Travels acts as an intermediary between travelers and service providers. While we make every effort to ensure the quality of our services, we are not liable for any loss, damage, or injury arising from the actions or omissions of third-party service providers.
Limitations: Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, consequential, or incidental damages, including but not limited to loss of profits, business interruption, or personal injury.
7. Force Majeure
Trek Valley Travels is not liable for any failure or delay in performing our obligations due to events beyond our control, including but not limited to natural disasters, political instability, war, strikes, or other force majeure events.
8. Intellectual Property
All content on our website, including text, images, and trademarks, is the property of Trek Valley Travels and is protected by intellectual property laws. Unauthorized use or reproduction of this content is prohibited.
9. Privacy Policy
Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the terms of our Privacy Policy. Please review it to understand our practices.
10. Governing Law and Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with the laws of Jammu & Kashmir. Any disputes arising from or in connection with these terms will be subject to the exclusive jurisdiction of the courts in Jammu & Kashmir.
11. Changes to Terms & Conditions
Trek Valley Travels reserves the right to update or modify these Terms & Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.
12. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Hamid Complex, Gulmarg Road, Opposite Post Office Kunzer, Srinagar – Jammu and Kashmir – India. Pin: 193404
info@trekvalleytours.com
Mobile: +919906863103 / +919797709291
Thank you for choosing Trek Valley Travels. We look forward to providing you with an unforgettable travel experience in the stunning landscapes of Kashmir!
